How Tandem handles your information.

Tandem is built to help people plan, monitor, and execute digital workflows across desktop and mobile experiences. This page explains, at a high level, what information we may process and why.

Last updated April 1, 2026

Information we collect

We may collect information you provide directly, such as your name, email address, account details, prompts, files, workflow instructions, and messages you send to Tandem.

Depending on the features you enable, we may also process context needed to help with your work, including app state, on-screen content, task history, automation settings, remote session activity, and confirmations you provide before actions are taken.

We also collect technical and diagnostic information such as device, browser, app, log, and performance data so we can keep the service reliable and secure.

How we use information

To provide the product, authenticate users, and keep sessions working.
To understand your request, generate plans, and execute or monitor workflows.
To improve product quality, safety systems, and user experience over time.
To detect misuse, investigate issues, and protect Tandem and its users.
To communicate product updates, support information, and important notices.

How information may be shared

We may share information with personnel, contractors, and systems that help us operate, secure, support, and improve Tandem. We may also disclose information if required by law, to protect rights and safety, or as part of a merger, financing, or sale of the business.

Retention and security

We keep information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. We use administrative, technical, and organizational safeguards designed to protect the information we process, but no system can be guaranteed perfectly secure.

Your choices

You can limit the information you provide, avoid enabling features that require additional context, and stop using the service at any time. If Tandem later offers account controls for access, deletion, or export, we may provide those through the product experience.

Policy updates

We may update this Privacy Policy as Tandem evolves. If we make material changes, we will update the date above and post the revised version here.